Smart EHR

The Smart portal is a web application that supports medical activities in the hospitals of one of the largest private healthcare groups in Portugal. The application allows doctors, nurses, and technicians to manage the clinical record of patients across the different units.
Year
2022-2024
Client
Luz Saúde
My Role
Lead Product Designer
Sector
Healthcare
Product
Web App
Project summary

Challenge

Medical practice is inherently non-linear and presents numerous challenges, particularly in managing and consulting clinical data effectively. Additionally, healthcare professionals often face time constraints when engaging with patients.

The challenge was to develop a smart, intuitive web application designed to streamline the time clinicians spend interacting with technology, thereby allowing them to focus more on patient care.

Solution

To address the challenge, multiple sessions were conducted with stakeholders to evaluate the existing applications, along with user interviews and on-site observations. The primary issue identified by users was the inability to consult information and enter new records concurrently, resulting in significant time delays when transitioning between these tasks.

Result

A web application was developed featuring a dual interface for patient profiles, incorporating a reading area and a recording area that can be accessed simultaneously.

This setup enables clinicians to review historical information while entering new records, thus enhancing system interaction and streamlining consultation times.

The left section, designated for reading, includes a chronological timeline of events alongside a view of clinical categories that aggregates all relevant records. Meanwhile, the right section facilitates data entry, providing not only a space for free text but also shortcuts for efficiently inputting all essential information required for a medical consultation.